Hassle-Free Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy:
Eligibility:
• Items must be returned within 30 days of receipt.
• Products must be in new, unused condition with all original tags and packaging.
Process:
1. Initiate Return: Contact our customer service team at [customer service email] or call us at [customer service phone number] to initiate a return. Please provide your order number and reason for the return.
2. Receive Authorization: Our team will provide you with a return authorization number and instructions on how to send back the item.
3. Ship the Item: Package the item securely and include the return authorization number. Ship it back using a trackable shipping method.
4. Get Refund or Exchange: Once we receive and inspect the item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
Exceptions:
• Custom or personalized items are not eligible for return.
• Clearance or final sale items cannot be returned.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including any shipping costs.
Return Shipping Costs:
• The customer is responsible for return shipping costs unless the item is damaged or defective.
Contact Us: For any questions or concerns about our return policy, please reach out to our customer service team. We're here to help!
